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at Financial Technnology Year
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1. Help desk tiers
Number of support levels available for issue escalation
No information available
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2. Customizable reporting
Ability for users to create and modify reports without technical assistance
Advent platform offers flexible, user-customized reporting solutions.
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3. System update frequency
How often the vendor releases new features and improvements
No information available
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4. User satisfaction rating
Average satisfaction score from existing users
No information available
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5. Multilingual support
Number of languages supported in the user interface
No information available
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6. Workflow automation capabilities
Tools to automate routine tasks and approval processes
Workflow automations and rule engines described for treasury operations.
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7. Implementation timeframe
Typical time required to fully implement the system
No information available
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8. User community resources
Forums, user groups, or other peer collaboration platforms
User community and support forums referenced in SS&C Advent user resources.
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9. Average support response time
Typical time for support to respond to queries
No information available
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10. Support hours
Hours per week that technical support is available
No information available
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11. Training resources
Availability of documentation, videos, and other learning materials
Comprehensive resource library, documentation, and video tutorials referenced.
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12. Mobile app availability
Presence of a mobile application for remote access
Mobile app or mobile web interface described for remote treasury management.
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13. User interface customization
Ability for users to personalize screens and workflows
Personalizable interfaces and user dashboards are described.
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Publicly available data, summarised using AI.
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