at Financial Technnology Year
Please contact them if you have any questions.
Puppet Enterprise
from Puppet by Perforce
Infrastructure as code and configuration management platform that enables teams to manage infrastructure, automate deployments, and ensure compliance across cloud, on-premises, and hybrid environments.
Category:
DevOps and Application Lifecycle
Tools and platforms that support the development, deployment, and maintenance of banking applications.
Analysis on right >
DevOps and Application Lifecycle analysis
Vendor Support & Ecosystem
(4 Yes /4 Known /15 Possible features)
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1. Flexible Licensing & Pricing Models
Choice of licensing options suitable for banks’ procurement policies.
No information available
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2. Knowledge Base Access
Self-service library of troubleshooting and configuration articles.
No information available
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3. Incident Escalation Protocols
Defined processes for urgent incident escalation.
No information available
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4. Multilingual Support
Support available in the bank’s preferred language.
No information available
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5. Release Notes & Roadmap Transparency
Regular updates about new features and planned changes.
No information available
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6. Customer Feedback Channels
Proven process to capture and act on customer feedback.
No information available
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7. Training & Certification Programs
Structured programs for user and administrator upskilling.
No information available
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8. Marketplace for Add-ons/Plugins
Curated library of integrations and extensions.
No information available
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9. Certified Implementation Partners
Access to experienced third-party integration consultants.
No information available
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10. Professional Services
Availability of consulting, migration, and integration services.
Professional services are offered for consulting, implementation, migration, and training.
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11. Community & User Forums
Active communities for peer support and knowledge sharing.
Active global community and forums at Puppet Community and third-party sites.
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12. Comprehensive Product Documentation
Detailed and accessible documentation and user guides.
Extensive product documentation is maintained on the vendor’s website.
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13. SLAs for Incident Response
Guaranteed response times per severity level in contract.
No information available
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14. Dedicated Account Manager
Single point of contact for escalated support or engagement.
No information available
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15. 24/7 Support Availability
Round-the-clock support for critical issues.
Puppet offers 24/7 support SLAs for enterprise customers.
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Backup, Restore & Data Resilience
(3 Yes /3 Known /15 Possible features)
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User Experience & Usability
(4 Yes /4 Known /15 Possible features)
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Cost Management & Optimization
(2 Yes /2 Known /15 Possible features)
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Collaboration & Workflow
(1 Yes /1 Known /15 Possible features)
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Testing & Quality Assurance
(5 Yes /5 Known /15 Possible features)
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Integration & Interoperability
(3 Yes /3 Known /15 Possible features)
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Scalability & Performance
(3 Yes /3 Known /15 Possible features)
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Security & Compliance
(7 Yes /7 Known /15 Possible features)
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Monitoring & Observability
(0 Yes /0 Known /15 Possible features)
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Deployment & Automation
(6 Yes /6 Known /15 Possible features)
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Publicly available data, summarised using AI.
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