at Financial Technnology Year
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Business Payments Platform
from Caxton
Integrated platform for managing domestic and international business payments. Enables automated payroll, supplier payments, international transfers, and expense management with custom workflows, multi-level approvals, and real-time reporting.
Category:
Payment and Collection Solutions
Systems that facilitate various payment and collection methods tailored to corporate needs.
Analysis on right >
Category:
Cash Management Systems
Platforms that help businesses manage their cash flow, liquidity, and working capital needs efficiently.
Payment and Collection Solutions analysis
Support, Documentation, and Training
(7 Yes /7 Known /7 Possible features)
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1. Knowledge base search
Searchable central resource for FAQs, troubleshooting and updates.
Online knowledge base searchable for troubleshooting and product info.
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2. Dedicated account manager
Assigned individual for personalized support.
Dedicated account managers mentioned on pricing and support pages.
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3. Self-paced eLearning
Access to online self-service training modules.
Self-paced eLearning modules offered for business users.
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4. Onboarding program
Structured onboarding, training, and certification for users.
Structured onboarding and training available through account management team.
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5. In-product help tooltips
Context-sensitive help links and tooltips.
In-product help tooltips and guidance provided in the UI.
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6. Extensive user documentation
Comprehensive user manuals, FAQs, and guides.
Comprehensive user documentation and guides available online.
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7. 24/7 customer support
Round-the-clock phone, email or chat support.
24/7 support via phone, email, and chat confirmed via support page.
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Pricing and Cost Transparency
(3 Yes /3 Known /7 Possible features)
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Product Scalability and Performance
(5 Yes /5 Known /8 Possible features)
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Reporting and Analytics
(7 Yes /7 Known /9 Possible features)
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User Experience and Accessibility
(5 Yes /5 Known /9 Possible features)
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Security and Compliance
(9 Yes /9 Known /11 Possible features)
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Connectivity and Integration
(5 Yes /5 Known /10 Possible features)
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Collection Management and Receivables
(3 Yes /3 Known /11 Possible features)
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Payment Processing
(10 Yes /10 Known /12 Possible features)
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Account Integration and Management
(8 Yes /8 Known /12 Possible features)
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Publicly available data, summarised using AI.
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