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Financial Technology Year

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Smart Communications CCM Platform

from Smart Communications

Customer Communications Management (CCM) platform for financial services providing forms automation, personalized client onboarding, secure mobile-friendly portals, document workflow management, and self-directed servicing capabilities.
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Tools for managing client communications across multiple channels (email, chat, phone), often with recording and archiving capabilities for compliance purposes.

Smart Communications CCM Platform


Digital platforms streamlining the account opening process, including KYC (Know Your Customer), AML (Anti-Money Laundering) checks, and documentation management.

Smart Communications CCM Platform


Integrated tools for client communications including secure messaging, video conferencing, email management with compliance archiving, and scheduled client review management.

Smart Communications CCM Platform


Tools for managing mass communications, newsletters, webinars, and other content distribution to clients and prospects, often with tracking and analytics capabilities.

Smart Communications CCM Platform


Publicly available data, summarised using AI.

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