at Financial Technnology Year
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Avaya Experience Platform
from Avaya
Cloud-based contact center solution with features for financial services including secure authentication, intelligent routing, CRM integration, compliance recording and reporting, and analytics.
Category:
Contact Center Solutions
in:
Customer Service
Integrated phone, email, chat, and social media systems that route customer inquiries to appropriate service representatives and track resolution status.
Avaya Experience Platform
Publicly available data, summarised using AI.
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