at Financial Technnology Year
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TIS Enterprise Payment Optimization (EPO)
from TIS Payments
Payment processing, cash visibility, bank relationship management, and fraud prevention. Features include global bank connectivity, payment workflow management, real-time reporting, and cash forecasting.
Category:
Treasury Management Systems (TMS)
in:
Cash Management
Comprehensive platforms that integrate cash management, forecasting, and bank connectivity. These systems provide real-time visibility into global cash positions, automate reconciliation processes, and manage internal and external cash flows.
Analysis on right >
Treasury Management Systems (TMS) analysis
Implementation & Support
(8 Yes /8 Known /8 Possible features)
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1. 24/7 Support Availability
Round-the-clock customer service access.
24/7 support is described in service level documents.
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2. Customer Community Forums
User-to-user support and product improvement discussions.
Customer forums and community resources described as part of support ecosystem.
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3. Customizable Onboarding Programs
Tailored onboarding processes to fit organizational structure.
Onboarding programs are tailored during client rollout.
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4. Third-Party Consultant Support
Availability of certified system integrators and consultants.
Certified third-party consultant support and integration partners listed by TIS.
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5. Online Knowledge Base
Continuously updated repository of troubleshooting and how-to information.
Online knowledge base is available and regularly updated for client self-service.
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6. Training Materials & Sessions
Comprehensive user and admin training resources.
Comprehensive training materials and live training sessions are standard during onboarding.
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7. Dedicated Support Team
Tiered help desk and escalation procedures.
TIS advertises 24/7 global support and escalation procedures.
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8. Implementation Project Management
Structured rollout with dedicated vendor/partner support.
Implementation project management guided by TIS or partner teams as standard engagement.
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User Experience & Collaboration
(6 Yes /6 Known /8 Possible features)
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System Administration & Maintenance
(8 Yes /8 Known /8 Possible features)
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Reporting and Business Intelligence
(9 Yes /9 Known /9 Possible features)
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Security & Controls
(7 Yes /7 Known /8 Possible features)
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Accounting and Reconciliation
(1 Yes /1 Known /9 Possible features)
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Risk Management & Analytics
(1 Yes /1 Known /8 Possible features)
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Liquidity Management
(1 Yes /1 Known /10 Possible features)
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Payment Management
(10 Yes /10 Known /11 Possible features)
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Bank Connectivity & Integration
(10 Yes /10 Known /11 Possible features)
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Cash Positioning and Forecasting
(8 Yes /8 Known /12 Possible features)
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Publicly available data, summarised using AI.
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