at Financial Technnology Year
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Forsta HX Platform
from Forsta
Enterprise feedback platform with multi-channel data collection, advanced analytics, and reporting. Includes insurance-specific survey templates, journey mapping tools, and benchmarking. Offers specialized modules for tracking customer experience across underwriting, claims, and policy servicing.
Category:
Customer Feedback and Survey Tools
in:
Customer Service
Applications that collect, analyze, and report on customer satisfaction data, Net Promoter Scores, and other feedback metrics to improve service quality.
Forsta HX Platform
Publicly available data, summarised using AI.
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