at Financial Technnology Year
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Ventiv Claims
from Ventiv Technology
Comprehensive claims management solution supporting multiple lines of business including FNOL, assignment, documentation, settlement, payment processing, and reporting with advanced analytics for claims cost reduction.
Category:
Claims Processing Systems
End-to-end platforms that manage the entire claims lifecycle from first notice of loss through settlement and payment. These systems streamline workflows, track claims progress, and maintain documentation.
Analysis on right >
Claims Processing Systems analysis
User Experience & Accessibility
(8 Yes /8 Known /8 Possible features)
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1. Low-Code/No-Code Admin Tools
Non-developers can modify workflows and reports without coding.
Low-code/no-code admin tools are part of the business process management offering.
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2. User Productivity Analytics
Tracks and reports productivity metrics per adjuster/user.
User productivity analytics and reporting available for adjusters and teams.
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3. Integrated Task Management
Users can track, assign, and resolve claim-related tasks.
Integrated task management for assignment and tracking is included.
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4. Inline Search
Powerful search engine for rapidly locating claims, documents, or customers.
Inline/document search is supported across the claims and document management.
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5. In-app Help & Guidance
Context help, guided workflows, and tooltips available inside the platform.
In-app help, context guidance, and tooltips are available for end users.
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6. Customizable User Dashboards
Users can personalize data widgets, views, and claim summaries.
User dashboards are customizable for common claims, reports, and data elements.
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7. Accessibility Compliance (e.g. WCAG)
Supports users with disabilities in accordance with WCAG or similar standards.
Supports accessibility standards (e.g., WCAG), as stated for public sector and enterprise clients.
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8. Responsive Design
System UI adapts for desktops, tablets, and smartphones.
The interface is designed to be responsive/adaptable for different devices, as advertised by Ventiv.
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Performance & Scalability
(0 Yes /0 Known /7 Possible features)
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Configurability & Customization
(9 Yes /9 Known /9 Possible features)
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Security & Compliance
(10 Yes /10 Known /10 Possible features)
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Payments & Disbursements
(8 Yes /8 Known /9 Possible features)
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Analytics & Reporting
(10 Yes /10 Known /10 Possible features)
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Customer Experience & Self Service
(9 Yes /9 Known /9 Possible features)
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Data Integration & Third-Party Connectivity
(9 Yes /9 Known /9 Possible features)
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Fraud Detection and Risk Control
(9 Yes /9 Known /10 Possible features)
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Digital Document & Communication Management
(9 Yes /9 Known /10 Possible features)
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Core Claims Processing
(13 Yes /13 Known /13 Possible features)
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Publicly available data, summarised using AI.
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