at Financial Technnology Year
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Origami Claims
from Origami Risk
Origami Claims is a flexible claims administration system that supports multiple lines of business. It offers features for FNOL, assignment, documentation, settlement, payment processing, and reporting. The system is configurable to support different workflows and integrates with other Origami modules and third-party systems.
Category:
Claims Processing Systems
End-to-end platforms that manage the entire claims lifecycle from first notice of loss through settlement and payment. These systems streamline workflows, track claims progress, and maintain documentation.
Analysis on right >
Claims Processing Systems analysis
User Experience & Accessibility
(8 Yes /8 Known /8 Possible features)
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1. Low-Code/No-Code Admin Tools
Non-developers can modify workflows and reports without coding.
Low-code/no-code admin tools for configuration are a major marketing point.
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2. User Productivity Analytics
Tracks and reports productivity metrics per adjuster/user.
User productivity analytics are available for managers to monitor adjuster workloads.
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3. Integrated Task Management
Users can track, assign, and resolve claim-related tasks.
Task management is included for tracking and assignment within the claims workflow.
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4. Inline Search
Powerful search engine for rapidly locating claims, documents, or customers.
Powerful inline search is a staple of the platform for documents, users, and claims.
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5. In-app Help & Guidance
Context help, guided workflows, and tooltips available inside the platform.
In-app help, guided workflows, and tooltips are standard user assistance tools.
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6. Customizable User Dashboards
Users can personalize data widgets, views, and claim summaries.
Customizable dashboards are available; users can personalize for their role/function.
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7. Accessibility Compliance (e.g. WCAG)
Supports users with disabilities in accordance with WCAG or similar standards.
Accessibility and WCAG support is referenced for inclusivity in user interface design.
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8. Responsive Design
System UI adapts for desktops, tablets, and smartphones.
Origami Claims uses responsive design for device adaptability.
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Performance & Scalability
(1 Yes /1 Known /7 Possible features)
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Configurability & Customization
(9 Yes /9 Known /9 Possible features)
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Security & Compliance
(10 Yes /10 Known /10 Possible features)
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Payments & Disbursements
(8 Yes /8 Known /9 Possible features)
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Analytics & Reporting
(10 Yes /10 Known /10 Possible features)
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Customer Experience & Self Service
(9 Yes /9 Known /9 Possible features)
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Data Integration & Third-Party Connectivity
(9 Yes /9 Known /9 Possible features)
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Fraud Detection and Risk Control
(9 Yes /9 Known /10 Possible features)
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Digital Document & Communication Management
(10 Yes /10 Known /10 Possible features)
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Core Claims Processing
(13 Yes /13 Known /13 Possible features)
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Publicly available data, summarised using AI.
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