at Financial Technnology Year
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Shift Claims Automation
from Shift Technology
AI-powered solution that streamlines the claims handling process. Automatically analyzes claims data, identifies patterns, and makes recommendations for handling claims. The solution can automate routine tasks, flag claims for review, and suggest optimal settlement amounts, helping insurers reduce cycle times and improve customer satisfaction.
Category:
Claims Processing Systems
End-to-end platforms that manage the entire claims lifecycle from first notice of loss through settlement and payment. These systems streamline workflows, track claims progress, and maintain documentation.
Analysis on right >
Claims Processing Systems analysis
User Experience & Accessibility
(2 Yes /2 Known /8 Possible features)
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1. Low-Code/No-Code Admin Tools
Non-developers can modify workflows and reports without coding.
Low-code/no-code admin configuration is mentioned as part of client self-service and rapid deployment.
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2. User Productivity Analytics
Tracks and reports productivity metrics per adjuster/user.
No information available
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3. Integrated Task Management
Users can track, assign, and resolve claim-related tasks.
No information available
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4. Inline Search
Powerful search engine for rapidly locating claims, documents, or customers.
No information available
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5. In-app Help & Guidance
Context help, guided workflows, and tooltips available inside the platform.
No information available
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6. Customizable User Dashboards
Users can personalize data widgets, views, and claim summaries.
No information available
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7. Accessibility Compliance (e.g. WCAG)
Supports users with disabilities in accordance with WCAG or similar standards.
No information available
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8. Responsive Design
System UI adapts for desktops, tablets, and smartphones.
References to support for web, mobile, and seamless digital claims experience indicate responsive design.
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Performance & Scalability
(0 Yes /0 Known /7 Possible features)
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Configurability & Customization
(0 Yes /0 Known /9 Possible features)
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Security & Compliance
(2 Yes /2 Known /10 Possible features)
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Payments & Disbursements
(1 Yes /1 Known /9 Possible features)
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Analytics & Reporting
(3 Yes /3 Known /10 Possible features)
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Customer Experience & Self Service
(1 Yes /1 Known /9 Possible features)
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Data Integration & Third-Party Connectivity
(1 Yes /1 Known /9 Possible features)
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Fraud Detection and Risk Control
(3 Yes /3 Known /10 Possible features)
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Digital Document & Communication Management
(0 Yes /0 Known /10 Possible features)
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Core Claims Processing
(6 Yes /6 Known /13 Possible features)
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Publicly available data, summarised using AI.
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