at Financial Technnology Year
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Snapsheet Claims
from Snapsheet
Snapsheet Claims is a cloud-based, end-to-end claims management platform that automates the entire claims lifecycle. It includes features for FNOL (First Notice of Loss), assignment, documentation, estimation, settlement, payment, and reporting. The platform uses AI and machine learning to automate tasks, reduce cycle times, and improve customer experience.
Category:
Claims Processing Systems
End-to-end platforms that manage the entire claims lifecycle from first notice of loss through settlement and payment. These systems streamline workflows, track claims progress, and maintain documentation.
Analysis on right >
Claims Processing Systems analysis
User Experience & Accessibility
(8 Yes /8 Known /8 Possible features)
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1. Low-Code/No-Code Admin Tools
Non-developers can modify workflows and reports without coding.
Low-code/no-code admin tools for modifying workflows/reports are featured in admin screens.
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2. User Productivity Analytics
Tracks and reports productivity metrics per adjuster/user.
User productivity analytics are provided for operational insight into adjuster workloads.
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3. Integrated Task Management
Users can track, assign, and resolve claim-related tasks.
Integrated task management tools are included within adjuster and claims views.
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4. Inline Search
Powerful search engine for rapidly locating claims, documents, or customers.
Inline search feature for claims, policies, and documents is available.
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5. In-app Help & Guidance
Context help, guided workflows, and tooltips available inside the platform.
In-app help and guidance with tooltips and contextual support is part of UX.
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6. Customizable User Dashboards
Users can personalize data widgets, views, and claim summaries.
Customizable dashboards are supported for user and manager customization.
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7. Accessibility Compliance (e.g. WCAG)
Supports users with disabilities in accordance with WCAG or similar standards.
Accessibility compliance is mentioned in product documentation, with WCAG support for UI.
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8. Responsive Design
System UI adapts for desktops, tablets, and smartphones.
Snapsheet's UI is responsive, available for desktop and mobile use, as shown in product demos.
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Performance & Scalability
(0 Yes /0 Known /7 Possible features)
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Configurability & Customization
(9 Yes /9 Known /9 Possible features)
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Security & Compliance
(10 Yes /10 Known /10 Possible features)
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Payments & Disbursements
(8 Yes /8 Known /9 Possible features)
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Analytics & Reporting
(10 Yes /10 Known /10 Possible features)
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Customer Experience & Self Service
(9 Yes /9 Known /9 Possible features)
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Data Integration & Third-Party Connectivity
(9 Yes /9 Known /9 Possible features)
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Fraud Detection and Risk Control
(7 Yes /7 Known /10 Possible features)
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Digital Document & Communication Management
(8 Yes /8 Known /10 Possible features)
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Core Claims Processing
(13 Yes /13 Known /13 Possible features)
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Publicly available data, summarised using AI.
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