HOME NEWS ARTICLES PODCASTS VIDEOS EVENTS JOBS COMMUNITY TECH DIRECTORY ABOUT US
at Financial Technnology Year
| ? |
1. Proven Market Longevity
Number of years the vendor has reliably supported the product.
No information available
|
|
2. Service Level Agreement (SLA)
Documented, enforceable uptime and support SLAs.
Service Level Agreements (SLAs) offered for large enterprise contracts.
|
|
| ? |
3. Custom Training Program Availability
Offers training tailored for client roles or workflows.
No information available
|
| ? |
4. Average Support Response Time
Mean response time for support tickets.
No information available
|
|
5. Client/user Community Platform
Online forum or community for peer-to-peer support.
Aon hosts user community platforms for major insurance products.
|
|
| ? |
6. Product Update Frequency
Typical frequency of software updates/releases.
No information available
|
|
7. Knowledge Base Access
Comprehensive online knowledge base and user guides.
A knowledge base for user support is available.
|
|
|
8. Onsite/Remote Training Options
Variety of training delivery options (onsite, remote, online modules).
Onsite and remote training options described in vendor materials.
|
|
|
9. Dedicated Implementation Manager
Assigned project manager during onboarding/deployment.
Dedicated customer managers are standard in enterprise implementations.
|
|
|
10. 24/7 Support Availability
Round-the-clock technical and customer support.
Aon as a global vendor offers 24/7 technical and customer support for its major products.
|
Please log in to see this information. (Why do we ask this?)
Please log in to see this information. (Why do we ask this?)
Please log in to see this information. (Why do we ask this?)
Please log in to see this information. (Why do we ask this?)
Please log in to see this information. (Why do we ask this?)
Please log in to see this information. (Why do we ask this?)
Please log in to see this information. (Why do we ask this?)
Please log in to see this information. (Why do we ask this?)
Please log in to see this information. (Why do we ask this?)
Please log in to see this information. (Why do we ask this?)
Publicly available data, summarised using AI.
If you are the vendor, claim your page