at Financial Technnology Year
Please contact them if you have any questions.
CLARA Analytics
from Munich Re
An AI-based risk assessment platform that uses advanced analytics and machine learning to help insurers evaluate and price risks more accurately. It provides predictive modeling, claims analysis, and fraud detection capabilities to improve underwriting decisions and operational efficiency.
Category:
Risk Assessment Platforms
in:
Underwriting
Advanced analytical tools that evaluate complex risk factors using historical data, predictive modeling, and industry benchmarks. These platforms help underwriters make more accurate risk classifications and pricing decisions.
Analysis on right >
Risk Assessment Platforms analysis
Support, Maintenance & SLAs
(4 Yes /4 Known /10 Possible features)
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1. Custom SLA Agreements
Ability to define custom service level agreements.
No information available
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2. Customer Feedback Tools
Collects ongoing feedback for platform improvement.
No information available
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3. Onboarding Support
Structured onboarding process for new clients.
Large vendors like Munich Re offer onboarding support for their complex risk platforms.
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4. Release Notes Accessibility
Transparent communication about new features and bug fixes.
Providing release notes and product change notification is standard among digital insurance solutions.
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5. Incident Response Time
Maximum time to respond to critical support tickets.
No information available
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6. Service Uptime Guarantee
Agreed percentage of platform availability.
No information available
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7. Automated Patch Management
Automatic deployment of updates and patches.
Automated updates/patches are common in AI SaaS offerings to maintain regulatory and functional compliance.
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8. Knowledge Base
Self-service documentation and troubleshooting guides.
Online documentation and support articles are standard for analytics platforms targeted at enterprise clients.
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9. Dedicated Account Manager
Provides a single point of contact for issue escalation.
No information available
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10. 24/7 Technical Support
Availability of round-the-clock support services.
No information available
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Configurability & Scalability
(3 Yes /3 Known /10 Possible features)
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Third-Party Integration Ecosystem
(2 Yes /2 Known /10 Possible features)
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Automation & Decisioning
(3 Yes /3 Known /10 Possible features)
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Reporting & Business Intelligence
(1 Yes /1 Known /10 Possible features)
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Security & Privacy
(2 Yes /2 Known /10 Possible features)
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Regulatory Compliance
(4 Yes /4 Known /10 Possible features)
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User Experience & Usability
(4 Yes /4 Known /10 Possible features)
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Risk Modeling & Analytics
(7 Yes /7 Known /10 Possible features)
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Data Integration
(6 Yes /6 Known /10 Possible features)
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Publicly available data, summarised using AI.
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