at Financial Technnology Year
Please contact them if you have any questions.
Sisense for Financial Services
from Sisense
Specialized analytics platform for financial services with in-chip technology for fast processing, embedded analytics, AI-assisted insights, financial risk analysis, customer behavior analytics, fraud detection, portfolio analysis, and customizable dashboards with drag-and-drop interface.
Category:
Business Intelligence Platforms
Comprehensive solutions for reporting, dashboarding, and self-service analytics across the organization.
Analysis on right >
Category:
Risk Analytics
Platforms for advanced analysis of various risk types to support risk management decisions.
Business Intelligence Platforms analysis
Support, Training, and Service
(9 Yes /9 Known /10 Possible features)
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1. Account Health Reviews
Regular check-ins and performance reviews by the vendor.
Account health review/check-ins included in premier/enterprise service tiers.
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2. Third-party Implementation Partner Ecosystem
Availability of certified partners for platform rollout.
Ecosystem of certified implementation partners listed on Sisense website.
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3. Service Management Portal
Online management of support tickets and SLAs.
Service management portal available for tickets, SLAs, and support monitoring.
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4. Implementation Accelerators
Templates/frameworks to speed initial implementation.
Implementation accelerators/templates are provided for core BI use cases and verticals.
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5. Community Forums
User-to-user forums for troubleshooting and ideas.
Sisense supports an active online community forum for product discussion and troubleshooting.
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6. On-Demand Knowledge Base
Extensive, searchable database of help articles and FAQs.
On-demand knowledge base and FAQ portal available to all customers.
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7. Certified Training Programs
Official learning tracks for business and technical users.
Certified training and enablement programs referenced in the education/services sections.
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8. Vendor Response Time
Average time to first contact from support.
No information available
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9. Dedicated Banking CSM
Customer Success Manager specialized in banking analytics.
Sisense offers dedicated customer success managers (CSMs) for banking/finance clients.
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10. 24/7 Support Availability
Vendor provides ‘always-on’ support for critical functions.
Sisense provides 24/7 support options for enterprise/critical customers (per support plans).
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Compliance & Regulatory Support
(1 Yes /1 Known /10 Possible features)
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Integration & Extensibility
(7 Yes /7 Known /10 Possible features)
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Deployment & IT Management
(8 Yes /8 Known /10 Possible features)
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User Experience & Usability
(9 Yes /9 Known /10 Possible features)
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Scalability & Performance
(7 Yes /7 Known /10 Possible features)
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Collaboration & Sharing
(9 Yes /9 Known /10 Possible features)
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Artificial Intelligence & Machine Learning
(9 Yes /9 Known /11 Possible features)
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Analytics & Reporting
(9 Yes /9 Known /11 Possible features)
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Data Governance & Security
(10 Yes /10 Known /11 Possible features)
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Data Integration & Connectivity
(7 Yes /8 Known /11 Possible features)
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Publicly available data, summarised using AI.
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