HOME NEWS ARTICLES PODCASTS VIDEOS EVENTS JOBS COMMUNITY TECH DIRECTORY ABOUT US
at Financial Technnology Year
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1. Custom Training Workshops
Tailored, live training sessions delivered by vendor experts.
Offers custom, live training and onboarding workshops.
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2. User Community Forum
Active user community/support forum for product knowledge sharing.
Active user and support community forums (BoardVille etc.).
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3. Online Training Modules
On-demand video or interactive training for bank staff.
Online and on-demand training modules are part of support package.
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4. Comprehensive User Documentation
Rich, regularly updated manuals and knowledge bases.
Comprehensive knowledge base/manuals regularly updated.
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5. Dedicated Account Manager
Appoints a dedicated representative for large or strategic clients.
Dedicated account management for strategic/banking clients.
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6. 24/7 Customer Support Availability
Around-the-clock technical assistance for banks.
24/7 support available for enterprise customers.
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