HOME NEWS ARTICLES PODCASTS VIDEOS EVENTS JOBS COMMUNITY TECH DIRECTORY ABOUT US
at Financial Technnology Year
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1. Custom Training Workshops
Tailored, live training sessions delivered by vendor experts.
Custom training workshops can be provided by IBM consultants.
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2. User Community Forum
Active user community/support forum for product knowledge sharing.
Active user community forums (IBM Community) for Cognos support and networking.
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3. Online Training Modules
On-demand video or interactive training for bank staff.
Online training modules (videos and interactive) available via IBM Learning.
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4. Comprehensive User Documentation
Rich, regularly updated manuals and knowledge bases.
Extensive and regularly updated user documentation available online.
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5. Dedicated Account Manager
Appoints a dedicated representative for large or strategic clients.
Dedicated account managers provided for enterprise banking clients.
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6. 24/7 Customer Support Availability
Around-the-clock technical assistance for banks.
24/7 technical customer support available from IBM.
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