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at Financial Technnology Year
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1. Custom Training Workshops
Tailored, live training sessions delivered by vendor experts.
Custom training workshops for clients are available on request.
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2. User Community Forum
Active user community/support forum for product knowledge sharing.
Oracle hosts an active user community and support forum.
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3. Online Training Modules
On-demand video or interactive training for bank staff.
Self-paced and instructor-led online training is available.
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4. Comprehensive User Documentation
Rich, regularly updated manuals and knowledge bases.
Comprehensive, regularly updated documentation is highlighted in product support portal.
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5. Dedicated Account Manager
Appoints a dedicated representative for large or strategic clients.
Dedicated account managers are provided for large/strategic clients.
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6. 24/7 Customer Support Availability
Around-the-clock technical assistance for banks.
24/7 support available for enterprise cloud customers.
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