at Financial Technnology Year
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TLM Reconciliations Premium
from SmartStream
End-to-end reconciliation and exception management platform supporting all reconciliation types including cash, securities, derivatives, and nostro. Offers AI and machine learning capabilities, automated matching, exception handling workflows, and regulatory compliance reporting.
Category:
Reconciliation Solutions
in:
Operations
Systems that automate the matching and reconciliation of transactions across various systems and accounts.
Analysis on right >
Category:
Reconciliation Software
in:
Operations
Tools that automatically match and reconcile transactions across multiple systems, identify discrepancies, and facilitate resolution processes.
Category:
Reconciliation Software
in:
Fund Operations
Tools that automate the comparison and matching of financial data from different sources (e.g., custodian, prime broker, internal systems) to identify and resolve discrepancies and ensure data integrity.
Reconciliation Solutions analysis
Support and Vendor Services
(9 Yes /9 Known /10 Possible features)
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1. Custom Enhancements Service
Availability of custom development services for bespoke features.
Custom enhancement and integration services are offered per customer requirements.
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2. Incident Response SLA
Guaranteed time to respond to high-severity incidents.
No information available
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3. Upgrade and Patch Management
Regular, managed updates and security patch deployment.
Regular upgrades and proactive patch management available.
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4. Solution Health Checks
Periodic proactive system reviews and health assessments.
Periodic health checks and reviews part of enterprise support contracts.
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5. Community Forum Access
Peer support forums and knowledge base access.
Community forums and peer support options available for clients.
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6. Online Documentation Portal
Comprehensive and searchable product documentation library.
Online documentation portal available for SmartStream clients.
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7. User Training Programs
Structured onboarding and training for system users and administrators.
Structured user/admin training programs available.
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8. Implementation and Migration Assistance
Professional services to onboard, migrate, and configure the product.
Professional services for onboarding, migration, configuration are offered by SmartStream.
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9. Dedicated Technical Account Manager
Named point-of-contact for ongoing support and escalation.
Dedicated account and technical managers are a standard for enterprise contracts.
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10. 24/7 Support Availability
Global support available round-the-clock across regions.
Global 24/7 support described in vendor service-level publications.
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Audit and Traceability
(8 Yes /8 Known /10 Possible features)
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Configurability and Customization
(7 Yes /7 Known /10 Possible features)
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Scalability and Performance
(6 Yes /6 Known /10 Possible features)
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Exception and Dispute Handling
(7 Yes /7 Known /10 Possible features)
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Reporting and Analytics
(9 Yes /9 Known /10 Possible features)
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User Interface and Usability
(7 Yes /7 Known /11 Possible features)
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Security and Compliance
(8 Yes /8 Known /10 Possible features)
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Integration and Connectivity
(10 Yes /10 Known /11 Possible features)
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Core Reconciliation Capability
(12 Yes /12 Known /13 Possible features)
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Publicly available data, summarised using AI.
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