at Financial Technnology Year
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Feedzai RiskOps Platform
from Feedzai
AI-powered fraud detection and risk management platform that provides end-to-end protection for financial institutions. Features include real-time fraud scoring, case management, link analysis, omnichannel fraud detection, and customer risk profiling for payment fraud, account takeover, and new account fraud.
Category:
Fraud Detection and Prevention
in:
Compliance
Solutions for identifying and preventing various types of fraud across banking channels and products.
Analysis on right >
Fraud Detection and Prevention analysis
Support, Maintenance, and Vendor Reliability
(6 Yes /6 Known /7 Possible features)
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1. Online Community/Knowledge Base
Access to user forums, known issues, and best practices resources.
Online knowledge base and community resources available.
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2. Issue and Ticket Tracking System
Central system for raising, tracking, and managing support incidents.
Centralized ticketing and support incident management system provided.
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3. Customer Success Management
Dedicated resources for onboarding, training, and continual improvement.
Customer success teams and onboarding offered as part of service package.
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4. Regular Product Updates
Product enhancements and security patches delivered regularly.
Release notes and product update cadence documented for clients.
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5. Service Level Agreement (SLA) Uptime
Guaranteed minimum percentage of system availability.
No information available
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6. Comprehensive Documentation
Well-maintained reference docs, including API and configuration guides.
Comprehensive documentation (API, user, integration) provided.
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7. 24/7 Technical Support
Access to round-the-clock technical support team.
24/7 technical support offered for enterprise clients.
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Customer and Transaction Monitoring
(9 Yes /9 Known /9 Possible features)
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Integration and Extensibility
(8 Yes /8 Known /8 Possible features)
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User Interface and Experience
(7 Yes /7 Known /8 Possible features)
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Platform Scalability and Performance
(5 Yes /5 Known /8 Possible features)
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Compliance and Regulation Support
(9 Yes /9 Known /9 Possible features)
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Reporting and Analytics
(8 Yes /8 Known /9 Possible features)
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User Access and Security
(8 Yes /8 Known /8 Possible features)
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Alert and Case Management
(11 Yes /11 Known /12 Possible features)
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Detection Engine
(13 Yes /13 Known /15 Possible features)
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Data Integration and Sources
(9 Yes /9 Known /10 Possible features)
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Publicly available data, summarised using AI.
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