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at Financial Technnology Year
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1. System Uptime Guarantee
Guaranteed service availability percentage.
No information available
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2. Bulk Operations Support
Ability to perform actions (e.g. closing alerts) on many cases/records at once.
Bulk operations support is mentioned in operational documentation.
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3. Number of Customizable Fields
Number of fields users can customize per workflow.
No information available
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4. User Training and Tutorials
Offers onboarding and contextual help to new users.
Embedded onboarding, contextual help and tutorials are present.
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5. Mobile Device Accessibility
Accessible from tablets and smartphones.
The system is touted as mobile accessible in marketing and help docs.
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6. Custom Alerts and Notifications
Users can set personalized notification rules.
Feedzai enables users to set custom alerts and notification rules.
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7. Multilingual Support
System available in multiple user languages.
Multilingual interface is stated in international product brochures.
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8. Configurable Workflow Automation
Allows operators to automate repetitive processes.
Workflow automation is highly configurable in Feedzai.
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9. Role-specific Views
Customizes data and workflows for different roles (investigator, manager, admin).
Role-specific UI/UX is well supported and documented.
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10. Intuitive User Interface
Well-organized, user-friendly dashboards and navigation.
Intuitive UI is validated through user feedback and demo screenshots.
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