at Financial Technnology Year
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LiveAgent
from LiveAgent
Cloud-based contact center and customer service software offering call recording, unlimited call retention, IVR systems, call routing, quality monitoring, workforce management, and helpdesk functionality for support teams.
in:
Customer Service
Solutions that record customer interactions, facilitate quality assessment, and identify training opportunities for service representatives.
LiveAgent
Category:
Interactive Voice Response (IVR) Systems
in:
Customer Service
Automated phone systems that provide self-service options for policyholders and route calls based on customer needs and preferences.
LiveAgent
Publicly available data, summarised using AI.
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