at Financial Technnology Year
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Features in Business Intelligence Dashboards
for Business Intelligence and Analytics
Visual interfaces that present key performance indicators, trends, and operational metrics to insurance executives and managers in intuitive formats.
We ask vendors to mark their product against our feature list. It is not available for all products and in some cases we have derived data from publicly available sources. The list of features follows. Vendors can add a further 10 key features of their own.
Advanced Analytics & Insights
Capabilities delivering deeper business value, such as predictive analytics, what-if analysis, or AI-driven recommendations.
- Anomaly Detection
- Automatically highlights outliers or unexpected trends in key metrics.
- Custom Calculated Metrics
- Create user-defined formulas for derived KPIs.
- Goal Tracking & Forecasting
- Visualizes progress towards KPIs and projects future performance.
- Integration with R/Python Scripts
- Supports advanced analytic models written in R/Python.
- Machine Learning & AI Insights
- Incorporates ML/AI features to highlight trends, risks, or anomalies.
- Natural Language Query
- Allow users to type questions in plain language and receive insights.
- Predictive Analytics Integration
- Natively supports predictive modeling for loss ratio or risk analysis.
- What-if/Scenario Analysis
- Model different strategic or operational scenarios interactively.
Collaboration & Sharing
Tools that facilitate team-based decisions by enabling the sharing, commenting, and co-authoring of dashboards among insurance teams.
- Annotation Tools
- Mark or highlight visualizations for emphasis or clarification.
- Co-authoring
- Multiple users can collaboratively design and modify dashboards in real time.
- Dashboard Sharing
- Share dashboards with internal or external users via links or email.
- Embed Dashboards
- Ability to embed dashboards into other applications or intranets.
- In-dashboard Commenting
- Users can add contextual comments or notes to visual elements.
- Maximum Number of Collaboration Contributors
- Limit on active collaborators per single dashboard.
- PDF/Static Export
- Export dashboards/reports as PDFs or images for offline sharing.
- Public/Private Dashboards
- Control whether dashboards are discoverable or accessible by all authenticated users.
- Usage Analytics for Shared Content
- Tracks user engagement and interactions with shared dashboards.
- Version Control
- Tracks changes made to dashboards and restores previous versions.
Customizability & Extensibility
Allows adaptation to specific insurance business needs through flexible customization and extendable integration points.
- API Access
- Comprehensive REST or GraphQL APIs for custom integration.
- Custom Scripting
- Support for custom business logic or interactivity using scripts.
- Custom Theme Support
- Adapt look and feel to align with organization’s branding.
- Custom User Roles
- Define unique roles with tailored permissions beyond defaults.
- Integration with Workflow/Automation Tools
- Interoperable with workflow or RPA tools for process enablement.
- Plugin/Add-on Framework
- Support for third-party or custom extensions.
- White-labelling
- Ability to brand dashboards for internal or client use.
Data Integration & Connectivity
Capabilities for integrating with various data sources, ensuring seamless data collection from core insurance systems, third-party partners, and external analytics platforms.
- Cloud Data Integration
- Connects seamlessly to cloud-based data lakes or warehouses.
- Custom Data Connectors
- Ability to create or configure custom connectors to proprietary systems.
- Data Blending & Merging
- Combines data from multiple sources into unified visualizations.
- Data Import/Export Formats
- Allows import/export in multiple formats (CSV, Excel, JSON, XML, etc.)
- Data Pre-processing Capabilities
- Offers built-in tools for filtering, cleansing, or preprocessing imported data.
- ETL Tools Integration
- Integrates with ETL (Extract, Transform, Load) tools to facilitate complex data transformations.
- Maximum Number of Simultaneous Connections
- The maximum number of live data sources connected at once.
- Multiple Data Source Connections
- Ability to connect to diverse data sources such as policy admin systems, claims databases, CRM, spreadsheets, and APIs.
- On-premises Data Integration
- Supports secure integration with local, on-premises databases.
- Real-time Data Sync
- Updates and synchronizes dashboard data in real-time with source systems.
- Scheduled Data Refresh
- Supports automated and scheduled refresh intervals for dashboard data.
Data Security & Governance
Features ensuring the confidentiality, integrity, and regulatory compliance of insurance data exposed through business intelligence dashboards.
- Compliance Certifications
- Certified for regulatory standards such as GDPR, HIPAA, SOC2, etc.
- Comprehensive Audit Logs
- Tracks all access, changes, and usage of dashboards and underlying data.
- Data Encryption at Rest
- Encrypts stored data to prevent unauthorized access.
- Data Encryption in Transit
- Encrypts data exchanged between dashboard and users.
- Data Masking/Redaction
- Automatically conceals sensitive data fields in reports and exports.
- Disaster Recovery/Backup
- Automated backup, redundancy, and quick restore options.
- Multi-factor Authentication
- Requires additional authentication factors for enhanced security.
- Retention Policy Controls
- Configurable policies for historical data retention and purging.
- Role-based Access Control (RBAC)
- Granular permissions for user groups and roles, restricting data visibility and actions.
- Row-level Security
- Restricts data access at the row level, ensuring users see only approved records.
- Single Sign-On Support
- Integrates with enterprise identity management (SSO) solutions.
Reporting & Alerting
Automated features for reporting and alerting to keep insurance executives and staff informed in real time.
- Ad-hoc Reporting
- Generate custom, on-demand reports quickly.
- Alert Reaction Time
- Average latency between event detection and alert delivery.
- Automated Report Scheduling
- Set schedules to deliver periodic dashboard reports via email or other channels.
- Custom Alerts and Notifications
- Configure alerts for threshold breaches, anomalies, or specific events.
- Maximum Number of Active Alerts
- Limit on simultaneously configured automated alerts.
- Multi-channel Alerting
- Supports delivering alerts by email, SMS, app notifications, etc.
- Report Distribution Lists
- Manage groups of recipients for automated distribution.
- Report Format Flexibility
- Supports exporting reports in various formats (Excel, PDF, HTML, CSV).
Scalability & Performance
Ensuring the dashboard solution meets the needs of large insurance organizations and high data volumes.
- Concurrent Query Handling
- Number of simultaneous data queries supported without lag.
- Dashboard Load Time
- Average time to open complex dashboards.
- Historical Data Storage Limit
- Maximum volume of historical data stored for accessible analysis.
- Horizontal & Vertical Scalability
- Can handle increasing users (horizontal) and data volume (vertical) with minimal performance drop.
- Load Balancing
- Supports balancing of requests and resources in high-traffic environments.
- Number of Supported Users
- Scale of users supported under concurrent usage.
Support, Training & Vendor Ecosystem
Availability of resources, community, and support services for smooth adoption and reliable use.
- 24/7 Technical Support
- Live technical support around the clock.
- Dedicated Account Manager
- Named contact at the vendor for ongoing relationship and escalation.
- Onboarding Services
- Assisted onboarding to speed up value realization.
- Online Documentation
- Well-maintained, searchable user guides and API docs.
- Partner Marketplace
- Ecosystem of certified solution providers for integration or consulting.
- Service-Level Agreement (SLA)
- Defined SLA for uptime, support response times, and resolution.
- User Community & Forums
- Active peer discussion boards and community support.
- Video Tutorials
- Comprehensive video courses or walkthroughs for new users.
User Experience & Accessibility
Accessibility and usability of dashboards for insurance stakeholders, regardless of technical skills or device type.
- Accessibility Compliance
- Adheres to standards such as WCAG for usable interfaces by all employees.
- Concurrent User Support
- Maximum number of users simultaneously supported.
- Help & Tutorials
- Offers embedded guidance, tooltips, or access to a knowledge base.
- Keyboard Navigation
- All dashboard features are accessible via keyboard for accessibility.
- Mobile App Availability
- A native app is available for iOS/Android mobile devices.
- Multi-language Support
- Dashboards interface localizable for various languages.
- Responsive Design
- Dashboards automatically adjust layout for desktop, tablet, and mobile devices.
- Search/Browse Capability
- Locate dashboards or metrics quickly using built-in search.
- Self-service Analytics
- Non-technical users can build and modify dashboards without IT help.
- User Customization
- End users can personalize their dashboard layouts or themes.
Visualization Options & Flexibility
The diversity and customizability of data visualizations, enabling users to display complex insurance metrics in clear, actionable ways.
- Conditional Formatting
- Lets users apply rules-based color coding or formatting to indicators.
- Custom Visualization Development
- Ability to design and build custom visual components.
- Dashboard Templates
- Availability of configurable templates for insurance metrics and workflows.
- Drag-and-drop Designer
- Offers drag-and-drop functionality for building dashboards easily.
- Drill-down & Hierarchies
- Users can drill deeper into data by clicking on dashboard elements.
- Dynamic Filtering & Slicing
- Allows visualizations to be filtered interactively from the UI.
- Geospatial Mapping
- Built-in mapping features for risk analysis by region/geography.
- KPI Widgets
- Pre-built widgets for key insurance performance indicators.
- Number of Simultaneous Visualizations
- Maximum number of visuals per dashboard page.
- Variety of Visualizations
- Support for charts, graphs, maps, tables, gauges, and custom visuals.
- Visualization Render Speed
- Average time to render new or updated visualizations.