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Business Process Outsourcing
Companies providing outsourced business processes to financial institutions including contact centre, document services, and back-office operations.
This department is part of the Services business area .
Products fall into the following categories:
Contact Centre Outsourcing
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Outsourced call centre and IVR services for banks, insurers, and fintechs.
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Document & Print Services
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Outsourced printing, mailing, document management, and digital document delivery for financial services.
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Finance & Accounting Outsourcing
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Outsourced CFO, controller, bookkeeping, and payroll services for fintechs and financial firms.
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Software & Licence Management
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Enterprise software procurement, licence optimisation, and cloud spend management.
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